Customer service representative

Industry: Fin Tech
Location: Noida
Experience: Candidates with 6+ months of experience:, hike over the last drawn CTC, subject to a maximum CTC of ₹4 LPA.
About Loans We are a rapidly growing Fintech company building a Financial Marketplace focused on delivering innovative, customer-centric financial solutions. Our vision is to become the most innovative financial marketplace , empowering every working individual through technology-driven products that bring both convenience and peace of mind.
Key Responsibilities
Work on hot and qualified leads provided by the company.
Connect with customers over calls, understand their financial requirements, and recommend suitable loan products.
Generate conversions through effective calling, follow-ups, objection handling, and relationship management.
Explain loan products, eligibility, documentation, process, and applicable terms clearly to customers.
Maintain regular follow-ups with prospective customers throughout the sales journey.
Maintain accurate customer and lead information in the CRM.
Achieve monthly sales and conversion targets.
Ensure a positive customer experience while maintaining quality and compliance standards.
Required Skills & Experience
1–4 years of experience in Tele Sales / Inside Sales / Direct Sales, specifically in the financial services industry.
Experience in selling any of the following products will be preferred: Home Loans, Loan Against Property (LAP), Personal Loans, Business Loans, Pre-approved Loans, Overdraft / Credit Products etc.
Excellent verbal communication and convincing skills.
Good listening & communicating skills, having command over diction and spoken english.
Basic understanding of loan processes and financial products.
If you are confident in your communication skills, enjoy sales, and are looking for a role where your performance directly impacts your earnings , we'd love to hear from you.
Apply Now and become part of the Loans Jagat sales team!