Sales Coordinator

Schedule: Hybrid in Kohler WI, 3 days onsite per weekContract Length: 6 months (potential extension and conversion)

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Position OverviewWe are seeking a proactive and detail-oriented Sales Coordinator to support customer accounts and ensure sales orders are processed accurately and efficiently. This person will manage their own assigned accounts while partnering closely with Sales, Production Planning, Engineering, Finance, and other internal teams to resolve issues and provide a strong customer experience.The ideal candidate is a self-starter who isn't afraid to ask questions, can stay focused while balancing multiple priorities, and enjoys working collaboratively within a team.
Key ResponsibilitiesManage assigned customer accounts and serve as a primary point of contact for order-related needs.Create quotations and process customer purchase orders in SAP, ensuring accurate pricing, terms, and order information.Monitor order backlog, status, and aging while proactively resolving holds, discrepancies, and delays.Maintain accurate information across systems including SAP, Salesforce, Smartsheet/Microsoft Lists, and Excel.Investigate and resolve invoice discrepancies, returns, and other post-sale customer issues.Perform routine order audits to maintain accuracy and identify potential issues.Partner with Sales, Finance, Production Planning, Engineering, and other internal teams to resolve customer needs.Assist with progress payments and basic account reconciliation.Identify process gaps and contribute to continuous improvement initiatives.Support onboarding and training of new Sales Coordinators.Provide backup coverage for secondary accounts as needed.Review and validate letters of credit and coordinate revisions when required.Support compliance with applicable export control and international trade requirements.Communicate regularly with customers and internal credit teams.

Qualifications3+ years of relevant experience in sales coordination, order management, customer service, supply chain, operations, or a similar environment preferred.Bachelor's degree in Business, Supply Chain, Operations, Finance, or a related field is a plus, but a degree is not required.Experience working with SAP and/or Salesforce is strongly preferred. Candidates who have experience with comparable systems and can learn new technology quickly will also be considered.Strong Microsoft Excel skills and comfort working with data, reporting, and order information.Ability to troubleshoot order issues involving pricing, system discrepancies, account information, or delivery requirements.Strong organizational skills with the ability to manage multiple accounts and competing priorities.Excellent written and verbal communication skills. xzbcwsv Comfortable working independently while collaborating closely with a team.

What Will Make Someone SuccessfulSelf-motivated and proactiveComfortable asking questions and seeking out informationFriendly, collaborative, and team-orientedHighly organized and detail-focusedAble to take ownership of their accountsComfortable learning new systems and processes quicklyStrong follow-through and sense of urgency