Network Operations Analyst - Overnight Shift
Insight Global · San Diego, California, United States
FULL TIMEpermanent
Job Description
NOC / SOC Analyst
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
Hybrid - La Jolla, CA (hybrid, one week onsite one week remote, alternating) 3rd Shift (overnight): Sunday-Thursday | 11:00 PM - 7:00 AM Contract through June 2027 (extension possible)Join our client's 24/7 Network Operations Center supporting a large enterprise environment with thousands of network devices and access points. This role is ideal for someone with NOC, SOC, or Network Support experience who enjoys troubleshooting, monitoring alerts, and coordinating incident response.What You'll DoMonitor network and security alerts using enterprise monitoring toolsPerform Tier 1 troubleshooting of routers, switches, VLANs, and connectivity issuesInvestigate logs and network events and escalate issues when neededCreate and manage incident tickets through resolutionCoordinate communication during outages and network incidentsSupport network changes, access requests, and port/VLAN updatesDocument troubleshooting steps and incident outcomesWhat We're Looking For2-5 years of NOC, SOC, Network Operations, Technical Support, or IT Infrastructure experienceBasic xzbcwsv understanding of Layer 2/Layer 3 networkingExperience supporting Cisco environmentsFamiliarity with routers, switches, VLANs, ports, and network monitoring toolsExperience working in a ticketing systemStrong communication and problem-solving skillsAbility to work independently on overnight shiftsNetwork+ or equivalent networking knowledge
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
Hybrid - La Jolla, CA (hybrid, one week onsite one week remote, alternating) 3rd Shift (overnight): Sunday-Thursday | 11:00 PM - 7:00 AM Contract through June 2027 (extension possible)Join our client's 24/7 Network Operations Center supporting a large enterprise environment with thousands of network devices and access points. This role is ideal for someone with NOC, SOC, or Network Support experience who enjoys troubleshooting, monitoring alerts, and coordinating incident response.What You'll DoMonitor network and security alerts using enterprise monitoring toolsPerform Tier 1 troubleshooting of routers, switches, VLANs, and connectivity issuesInvestigate logs and network events and escalate issues when neededCreate and manage incident tickets through resolutionCoordinate communication during outages and network incidentsSupport network changes, access requests, and port/VLAN updatesDocument troubleshooting steps and incident outcomesWhat We're Looking For2-5 years of NOC, SOC, Network Operations, Technical Support, or IT Infrastructure experienceBasic xzbcwsv understanding of Layer 2/Layer 3 networkingExperience supporting Cisco environmentsFamiliarity with routers, switches, VLANs, ports, and network monitoring toolsExperience working in a ticketing systemStrong communication and problem-solving skillsAbility to work independently on overnight shiftsNetwork+ or equivalent networking knowledge