E‑Commerce Operations & Customer Service Lead

SAPPHIRE FINISHING MILLS · Rāiwind, Kasur, Kasur; Kasur District; Punjab, Pakistan

SAPPHIRE FINISHING MILLS is seeking an Assistant Manager for E-Commerce and Customer Service to oversee day-to-day online operations, drive superior customer experience, and align with logistics and IT teams. The role emphasizes accuracy in listings, pricing, and order flow across platforms.

You will supervise multi-channel customer support, coordinate campaigns with marketing, and generate regular performance reports to guide improvements.