Academic head cum operations

*SLBS Marklance – Vyttila, Kochi, Kerala*

SLBS Marklance is looking for an experienced and result-oriented *Academic Head cum Operations* to manage academic activities, faculty coordination, student experience, and overall branch operations at our Vyttila branch. MALAYMA SPEAKING CANDITATES ONLY APPLY ED-TECH EXPERIENCE REQUIRED

### Key Responsibilities

Manage and oversee the day-to-day *academic and branch operations*. Plan, coordinate, and monitor academic schedules, classes, examinations, and training programs. Coordinate with faculty members, trainers, and academic teams to ensure smooth delivery of courses. Monitor *faculty performance, attendance, class quality, and student feedback*. Ensure effective student onboarding, academic support, and issue resolution. Track student progress, attendance, academic performance, and course completion. Maintain academic records, reports, and operational documentation. Coordinate with management and other departments for smooth branch functioning. Handle student and parent queries professionally and ensure timely resolution. Identify operational gaps and implement improvements to enhance efficiency. Ensure discipline, compliance, and professional standards within the branch. Support *student engagement, retention, placements, and overall student satisfaction*. Prepare regular academic and operational reports for management.

### Requirements

Bachelor's or Master's degree in any relevant field. 10+ years of experience* in academic administration, education management, branch operations, or a similar role. Experience in managing *faculty/training teams and students*. Strong leadership, coordination, and communication skills. Good knowledge of academic planning and operational management. Ability to handle multiple responsibilities and work in a target-driven environment. Strong problem-solving and decision-making skills. Proficiency in MS Office/Google Workspace and basic reporting tools. Prior experience in the *education/training industry* will be an added advantage.

### Preferred Skills

*Academic Management | Branch Operations | Faculty Coordination | Student Management | Team Leadership | Reporting | Communication | Problem Solving | Education Management*

*Location:* Vyttila, Kochi, Kerala

*Employment Type:* Full-time

*Company:* SLBS Marklance