Customer Service Manager - Lead Team & Elevate Service

Transdev · Tinley park, United States

Transdev in Tinley Park, IL is seeking a Customer Service Manager to oversee daily operations, monitor agents, adjust staffing, and direct employees to deliver excellent service.

Ideal candidates have supervisory experience, strong communication skills, ADA knowledge, and flexibility to work weekends. This role requires leadership with a focus on customer-first service and measurable performance improvements.