Global Customer Support Executive - C1/B2 Level

Dear Candidate, Greetings from Movate Technologies (formerly CSS Corp)! Job Description : Position : Technical Support Engineer – International Voice Process Location : Ground Floor, Ambit IT Park, No. 32A & B, Ambit Road, Ambattur Industrial Estate, Chennai, Tamil Nadu — , India Shift : Night Shift Weekly Off : Rotational Weekdays Experienced Required : Minimum 6 months to 2 Years Responsibilities: · Respond promptly, courteously, and knowledgeably to technical support inquiries · Provide top-tier support to all customers with a goal of first call resolution · Educate customers on system installation/use, and assist in troubleshooting · Utilize prior customer support experience to enable customer success and happiness · Use problem-solving skills to solve customer issues and address concerns · Outbound calls to current customers to address issues, when needed Notice Period : Immediate Joiner/15 Days Educational Qualification: Any Bachelor’s Degree CTC: 3 LPA to 4.5 LPA How to Apply: If your experience matches the above job description, kindly send your updated resume to: opentowork TechnicalSupport TechSupport TechnicalSupportEngineer CustomerSupport TechnicalCustomerSupport CustomerService ITSupport InternationalVoiceProcess VoiceProcess InternationalVoice BPO ContactCenter CallCenter ChennaiJobs AmbatturJobs JobsInChennai ChennaiHiring Networking Troubleshooting LANWAN Hiring JobOpening ImmediateHiring NightShiftJobs