Public Transportation Dispatcher

Public Transportation Dispatcher (DART) All training will take place at the Hopelink Transportation Yard in Kent, Monday through Friday from 9:00-5:30. Shift and location will be determined after training is complete. Hopelink is the largest nonprofit in North and East King County. For over 50 years we have been in the community serving homeless and low-income families, children, seniors, and people with disabilities. Make an impact in your community! Hopelink programs focus on food, financial assistance, transportation/mobility, housing Proficient in use of Microsoft Office Suite such as Windows and Excel. Scheduling or dispatching experience providing transportation services to the public is preferred but not required. Knowledge of King County addresses and roads is helpful. This position is a Service Critical Employee with specific attendance requirements. Because of the critical nature of this role to Hopelink operations, it is important that you are able to: Report to the worksite during your scheduled hours, regardless of weather conditions or other emergencies. Manage your own transportation needs in adverse weather, including possible limitations to public transportation options. Have a specific plan to address any other possible attendance barriers that arise during adverse weather and other emergencies, such as disrupted utilities or public services, road closures, school closures, etc. Due to Federal Regulations, this position is considered a Safety Sensitive Position, therefore employees are required to undergo a full criminal background check and pre-employment Federal DOT drug screening, and are subject to random screenings, which include THC among other restricted substances. Examples of what you will be doing: Provide superior customer service to bus operators and passengers, in-person or via radio, telephone, or electronic communication. Ensure driver and dispatcher coverage for scheduled and unscheduled time off. Prepare reports using dispatching software, scheduling software, and Excel. Contact appropriate law enforcement, medical services, and supervisors in emergencies. How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package. Compensation: $25-$26 DOE New Hire Incentive: $3,000 Up to 10 paid vacation and sick days annually and 10 paid holidays, plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week Medical, Dental, and Vision benefits after 1 month waiting period Flexible Spending Accounts; 401k with Employer Match; Life, Disability Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching Annual Performance Reviews with Merit Increase Opportunities Hopelink's mission is to promote self-sufficiency for all members of our community to help people make a lasting change. Our Values are Growth