Client Service & Relationship Manager

Job Title: Client Service & Relationship Manager
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Duration: 12+ Months (Possible extension)Location: New York, NY 10286 Onsite Role (4 days a week)
Responsibilities:5-7 year experienceCan handle client service in high stress environmentClient facing and Relationship managementWill be Single point of contactServe as a primary client-facing point of contact, delivering clear, professional, and effective communication across a wide range of client interactions.Manage and respond to diverse client inquiries with confidence, accuracy, and a strong sense of urgency.Translate complex information into concise, client-friendly messaging tailored to the audience and situation.Build and maintain strong client relationships through proactive communication, responsiveness, and a high standard of service.Demonstrate sound judgment and problem-solving skills when addressing questions, resolving concerns, and navigating escalations.Operate effectively in a fast-paced environment while balancing multiple priorities and ensuring a consistent client experience.Partner across teams to gather information, align responses, and deliver seamless support to clients. xzbcwsv Uphold professionalism, composure, and credibility in all client interactions, including high-pressure or sensitive situations.