Guest service associate/ cafe all rounder/ team member/ captain/ cafe staff

About Miyo:

MIYO Dessert Bar is a "freestyle" dessert spot in Mumbai that has gained viral popularity for its "build-your-own" concept. Instead of a fixed menu, it operates like a bar where you customize your own dessert bowls using premium bases and toppings.

About the Job Role:

We are looking for friendly, energetic, and customer-focused Cafe All Rounderto join our team. The ideal candidate will provide excellent customer service, ensure a welcoming atmosphere, and support daily operations.

Specific Responsibilities:

Greet customers warmly and explain the concept Assist customers with choices and answer questions about ingredients and specials Handle billing, payments, and POS systems responsibly Maintain cleanliness of dining areas, counters, and service stations Follow hygiene, safety, and food handling standards at all times Coordinate with kitchen and service team to ensure timely service Restock supplies and assist with opening and closing duties Address customer concerns politely and escalate issues when required

Required Skills, Experience and Qualifications:

High school diploma or equivalent preferred Prior experience in a cafe, restaurant, or hospitality role is an advantage Strong communication and interpersonal skills Positive attitude and customer-oriented mindset Ability to work in a fast-paced environment Basic knowledge of food safety and hygiene practice

Why Miyo?

We're not just building a dessert bar - we're building a brand, a team, a movement.

When you join Miyo, you join a company that's growing fast and doing things differently.

That means:

Lots of learning - from customer experience to brand building Growth opportunities - in roles, responsibilities, and future positions A place where your voice matters - ideas and feedback are always welcome A genuinely positive space - not just for customers, but for the team too

We believe if you show up with the right energy, we'll help you grow into a role you're proud of.