Information Technology Support Specialist
Artech L.L.C. · India
FULL TIME
Job Description
Job Title: IT Service Desk Analyst
Experience: 6 months – 2 Years
Location: Bangalore / Hyderabad
Shift: Rotational Shifts
Cab Facility: Available
Key Requirements
- Strong knowledge of computer hardware, software, applications, operating systems, and basic networking .
- Excellent communication and customer service skills.
- ITIL certification preferred.
- Experience in Incident Management, Service Requests, troubleshooting, ticketing, and SLA adherence .
- Ability to resolve issues remotely and escalate complex incidents when required.
Experience with knowledge base and ticket documentation.
Details
| Company | Artech L.L.C. |
| Location | India |
| Type | FULL TIME |
| Niche | general |