Field Service Technician

Field Service Technician (Primary Packaging Machinery) Greater Milwaukee, WI | Up to 100% US travel up to $45/hr + overtime at time and a half over 40 hrs + per diem ($64.50 travel days / $86 full on-site days) + mileage reimbursement

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Most field service techs get handed a manual and a plane ticket. In this role, you’ll learn the machines by helping build them before you ever install one at a customer site.
I’m working with an established manufacturer of high-speed primary packaging machinery used across food and consumer goods packaging. They have an experienced field service team, with long-serving technicians who’ll show you the ropes.
They’re growing the team on the back of major new equipment orders. Your first three months are structured training, split between the company’s headquarters and shadowing experienced techs in the field. Ideally you’ll work alongside the electrical assemblers and engineers building the machines you’ll go on to support. You’ll learn one machine platform in depth first, then cross-train onto others, so your skills and your value keep growing.
What’s In It For You:up to $45/hr depending on experienceOvertime at time and a half over 40 hoursPer diem: $64.50 on travel days and $86 on full on-site daysMileage reimbursementThree months of structured training, including hands-on build experience on the machines you’ll supportHealth insurance from day one, with no waiting period401(k) with company match3 weeks’ vacation, rising to 4 weeks with tenure
What You’ll Do:Supporting the build of complex packaging machinery alongside the electrical assembly and engineering teamsInstalling, starting up and commissioning primary packaging equipment at customer sites across the USTroubleshooting and repairing electrical, mechanical and controls issues independentlyReading schematics and modifying PLC ladder logic to tune machine performance for each customerDirecting customer personnel during installations and service workTraining customer operators and maintenance teams on running and servicing the equipmentMaking sure every machine meets its inspection, testing and quality specificationsSupporting customers with aftermarket parts, phone support and occasional on-call cover
What We’re Looking For:At least 3 years of hands-on machinery repair or field service experienceA strong electrical background: reading schematics, understanding PLC ladder logic and making program changesSolid mechanical skillsExperience on cartoners, pouchers or other primary packaging equipment (highly preferred)A curious, self-driven troubleshooter who wants to know why a machine is doing what it’s doing, not just assemble partsExcellent communication and people skills, since you’ll be the company’s face on customer sitesA technical or associate degree, or an equivalent mix of education and experienceComfortable with Windows and Microsoft OfficeBased in Greater Milwaukee and comfortable with full-time US travel
Why This Opportunity Stands Out:Few field service roles give you the chance to help build the machines before you support them, so you’ll go into the field knowing the equipment inside out. With time and a half over 40 hours, per diem on every travel and on-site day and mileage reimbursement on top, your take-home goes well beyond the base rate. xzbcwsv And with a stable, experienced team behind you, it’s a place you can build a long career.