Labor Planning and Forecasting Manager

About usGate Gourmet, a gategroup company, is the world's largest independent provider of catering and provisioning services for the airline industry. For the past 70 years, we have served over 250 carriers in more than 30 countries. Gate Gourmet combines culinary expertise with the highest standards of food safety and production to deliver delicious, healthy, and affordable meals to over 270 million travelers around the globe.

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Job SummaryThe Labor Planning and Forecasting Manager is responsible for all the local activities related to the labor planning and labor scheduling on the long and short term of the assigned unit(s).
Annual Hiring Range: $95,000 - $105,000/Per YearBenefitsPaid time off401k, with company matchCompany sponsored life insuranceMedical, dental, vision plansVoluntary short-term/long-term disability insuranceVoluntary life, accident, and hospital plansEmployee Assistance ProgramEmployee Discounts
Main Duties and Responsibilities:Labor Resource Planning: Develop and execute comprehensive labor resource planning strategies that align with business goals and operational needs.Workforce Optimization: Analyze historical data, trends, and market dynamics to optimize labor allocation, ensuring the right workforce is in place to meet demand fluctuations while minimizing overstaffing and understaffing situations.Budget Management: Collaborate with Finance and Operations teams to develop labor budgets, monitor actual vs. planned expenditures, and provide insights to improve cost efficiency.Forecasting and Demand Planning: Utilize data-driven forecasting techniques to anticipate labor needs, considering seasonal variations, special events, and other factors that impact workforce requirements.Labor Analytics: Develop and maintain reporting mechanisms to track key performance indicators (KPIs) related to labor utilization, productivity, and cost, providing regular updates to senior management.Cross-Functional Collaboration: Collaborate with departments such as Operations, Human Resources, Finance, and Industrial Engineers to align labor plans with operational strategies and business objectives.Staffing Strategies: Recommend short-term and long-term staffing strategies that align with business goals, including hiring, training, and reassignment of labor resources. Monitor and review weekly schedules to accommodate changing business needs.Process Improvement: Continuously identify opportunities for process improvement within labor planning and resource allocation and implement best practices to enhance overall efficiency.Regulatory Compliance: Stay current with labor regulations and policies to ensure all workforce planning activities are compliant with legal requirements.Team Leadership: Provide guidance and mentorship while fostering a collaborative, high-performing, and results-oriented team environment.
Qualifications
Bachelor’s degree, or equivalent professional experience within operational planning, monitoring operational Key Performance Indicators, or financial controllingExperience leading strategic or operational workforce planning activities, including demand and gap analysisAbility to identify complex themes, findings, and suggestions/recommendations from both quantitative and qualitative assessmentsAbility to function independentlyEasily adaptable and receptive to change, with a strong drive to adopt innovative approachesProficient at handling tasks under demanding time constraintsStrong written and verbal communication skillsSkilled in personnel scheduling and rosteringTechnical Skills:Proficient with Microsoft Office Products (Excel, Word, PowerPoint, Outlook, and SharePoint)Knowledge of union regulations and labor legislations
Language / Communication Skills:Fluent in written and verbal English language. Knowledge of a second language is a plus Strong communication skills
Job DimensionsGeographic Responsibility: North AmericaType of Employment: Full-timeExemption Classification: ExemptTravel %: 10-25% outside of 50 milesWork Environment / Requirements of the Job: Normal office environment
Gategroup Competencies Required to be Successful in the Job:Thinking – Information Search and analysis & problem resolution skillsEngaging – Understanding others, Team Leadership and Developing PeopleInspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectivelyAchieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus
Demonstrated Values to be Successful in the PositionEmployees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:
We treat each other with respect and we act with integrityWe communicate and keep each other informedWe put our heads together to problem solve and deliver excellence as a teamWe have passion for our work and we pay attention to the little detailsWe foster an environment of accountability, take responsibility for our actions and learn from our mistakesWe do what we say we will do, when we say we are going to do itWe care about our coworkers, always taking an opportunity to make someone’s day better
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.gategroup is an equal opportunity employer committed to workforce diversity. xzbcwsv All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: “Please click here to view our North America Applicant Privacy Notice.”