Delivery Manager Banking

12–18 years in QA/Testing, with 5–6+ years in delivery leadership, managing multi-account portfolios and testing engagements within BFS (Banking & Financial Services) domain. AI experience is mandatory. 12–18 years in QA/Testing, with 5–6+ years in delivery leadership, managing multi-account portfolios and testing engagements within BFS (Banking & Financial Services) domain. Role & Responsibilities Own end-to-end QE portfolio delivery for BFS accounts; act as the escalation point for quality and delivery issues. Drive account growth and expansion through proposals, RFPs, estimations, and AI for QE service adoption within BFS clients. Ensure high CSAT via strong stakeholder management and impactful demos. Establish delivery governance across accounts (KPIs, risks, compliance, re