Ticket Seller (Full & Part Time)

Ticket Seller At Madonna/Sterling Base LodgeDo you love sharing your passion for skiing or snowboarding with others? If you thrive in a quiet, independent setting and enjoy helping guests get excited about the mountain, we'd love to have you on our team!As a Ticket Seller at the Madonna/Sterling Base Lodge, you'll be the first point of contact for many guests as they begin their day on the slopes. Whether it's their first time at Smuggs, or a family of seasoned riders upgrading to season passes, you'll help create a welcoming and efficient start to their Smuggs adventure. This is a primarily solo role, once you're trained and confident, you'll independently run the ticket booth, with full support always just a call away.What You'll Do:Sell and process lift tickets, season passes, and other winter activities using our point-of-sale systemProvide accurate, friendly information about ticket options, pricing, mountain operations, and Smuggs programsAssist guests with common questions, concerns, and special requests, always with a friendly, solutions-first attitudeHandle cash drawer and daily reconciliation duties with accuracy and professionalismDeliver a welcoming and calm guest experience, even during peak periods or challenging transactionsWhat We're Looking For:A friendly and reliable communicator who enjoys working with peopleConfidence and comfort working independently in a quiet, solo setting once trainedAbility to stay organized and focused in both slow and busy periodsSolid computer skills and attention to detail in handling transactionsPassion for winter sports and familiarity with skiing or snowboarding cultureA calm demeanor and positive attitude, even when helping guests with problems or special circumstancesSchedule & Availability:This is a part-time, seasonal role based out of the ticket booth at the Madonna/Sterling Base Lodge, making it a great fit for college students, parents with school-aged children, or anyone looking to soak up the winter vibes while being part of an iconic Vermont ski resort.Weekend and holiday availability is required —those are some of the most exciting days to be part of the Smuggs magic!Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.