Senior Activation & Onboarding Product Leader

Mashreq Bank · Pakistan

Mashreq Bank in Pakistan seeks a seasoned professional to manage activation workflow after account creation, coordinating with Compliance and Operations to reduce backlog and turnaround time while improving the customer experience in account opening and activation.

The role focuses on owning downstream onboarding, collaborating with operations and compliance to drive efficiencies, scaling omni-channel communications and monitoring activation metrics like backlog, STP and activation rates.