Community Resource Coordinator II

Centene Corporation · United States

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

• **POSITION IS REMOTE BUT CANDIDATE MUST RESIDE IN THE STATE OF MISSOURI***
• **CANDIDATE WILL OUTREACH TO PEDIATRIC BEHAVIORAL HEALTH FOSTER CARE POPULATION***

• Provides support to members to connect them to known community and care resources in a cost- effective manner
• Supports the coordination of community outreach resources available to members and promotes awareness of care/services
• Serves as support for members on community and care resource inquiries and opportunities available to members
• Supports all member related correspondence and educational materials to assist in the facilitation of a successful community connection
• Documents and maintains all community resources to ensure standards of practice and policies are in accordance with health plan requirements
• Provide assistance to the clinical team of nurses and social workers. Activities include, but are not limited to outreach, community education, informal guidance and member support
• Conduct non-clinical general health assessments in order to refer members to appropriate care/services, resolve concerns on member’s behalf, and gather information for medical providers and staff working within the organization
• Conduct non-medical assessments such as home safety, assessment of the community/environment resources, transportation, employment, and others to be able to refer to appropriate care/services, resolve concerns on member’s behalf, and gather information for medical providers in staff working within our organization
• Conduct telephonic and/or in-person outreach to locate individuals and families in the community who are hard to reach
• May make visits to individual homes and/or community organizations
• Working Knowledge of Social Determinants of Health (SDOH) barriers
• Performs other duties as assigned
• Complies with all policies and standards