Head Of Shared Services

Job DetailExperience Level DirectorDegree Type Bachelor of Science (BS)Employment Full TimeWorking Type RemoteJob Reference Salary Type AnnuallyIndustry EngineeringSelling Points Lead impactful shared services operations in a dynamic, remote role. Drive ERP transformation and process optimization across critical functions. Build and develop high-performing teams for organizational success.Job DescriptionHead of Shared Services OverviewThe Head of Shared Services will lead the strategic direction and operational excellence of the shared services organization.Oversee functions including Payroll, Billing, Accounts Payable, Procurement, and Travel & Expense, ensuring efficient and compliant service delivery.Drive process standardization, system integration, and continuous improvement across all shared services functions.Collaborate with Finance, HR, IT, and Operations leaders to align shared services with enterprise priorities.Develop and implement strategies, internal controls, and operating procedures to support scalable service delivery.Champion automation, digital transformation, and data-driven decision-making to enhance operational efficiency.Lead integration efforts for shared services during acquisitions and expansions.Build and develop a high-performing shared services team focused on accountability and continuous improvement.Head of Shared Services Key Responsibilities & DutiesProvide strategic leadership for Payroll, Billing, Accounts Payable, Procurement, and Travel & Expense functions.Drive ERP transformation and optimize financial systems to enhance service delivery.Evaluate and redesign end-to-end processes for efficiency and scalability.Ensure accurate and timely processing across all shared services functions.Implement strong internal controls, policies, and governance frameworks.Establish KPIs and dashboards to monitor performance and identify improvement opportunities.Oversee sourcing, vendor management, and contract negotiation for cost-effective service delivery.Build and develop a high-performing team through upskilling and leadership development.Head of Shared Services Job RequirementsBachelor of Science (BS) degree in a relevant field is required.Minimum of 10 years of experience, with 12 years preferred, in shared services leadership roles.Proven expertise in ERP systems, process optimization, and financial system integration.Strong knowledge of payroll, billing, procurement, and accounts payable operations.Experience in leading large teams and driving workforce transformation initiatives.Demonstrated ability to implement cost-saving initiatives and optimize service delivery.Proficiency in establishing KPIs and performance dashboards for operational excellence.Ability to work remotely and manage teams across multiple locations effectively.